Is there a contract?
No. Our internet plans are month-to-month with no long-term contract.
Do you raise prices after promo periods?
No intro-rate pricing. We keep plans straightforward and focus on improving the network over
time.
Do you have data caps?
No — our internet service does not have data caps.
Are there install fees?
Fiber has no install fees. Fixed Wireless installs vary by site and we explain pricing up
front before scheduling.
What areas do you serve?
Residential and business internet in Newton County and parts of Jasper County. Availability
depends on your address.
How do I know if I qualify for Fixed Wireless?
Submit your address and we’ll check line-of-sight and tower options. Wireless availability
and performance vary by location.
Do you guarantee speeds?
Fiber performance is consistent when available. Fixed Wireless performance depends on
location, line-of-sight, and tower conditions — we set expectations before installation.
Is a router included?
Yes — a main Wi-Fi router is included with internet service.
Can you help with Wi-Fi coverage?
Yes. We offer Whole-Home & Business Wi-Fi designed around your layout and needs.
Can I keep a home or office phone number?
Yes. Our phone service supports number porting and works with standard phones.
Do you support businesses on fixed wireless?
Yes. We support businesses on both fiber and Fixed Wireless, including licensed microwave
links for dedicated bandwidth when fiber isn’t available.
How fast do you respond to availability requests?
Fiber requests are typically confirmed within 1 business day. Fixed Wireless may require an
engineer review (usually 2–3 business days).